Legal
Privacy policy
This policy explains how ELLE Cosmétiques collects, uses, protects and shares your personal data when you use www.ellecosmetique.com. By accessing the Site, you accept the collection and use of your data in accordance with this policy.
Data controller
ELLE Cosmétiques — RCS Lyon 539 452 532 Registered office: 2 rue Sigmund Freud, 69120 Vaulx-en-Velin, France Email: contact@ellecosmetique.com
Data collected
Data you provide: first and last name, email address, phone number and message content, when you use the contact form. Data collected automatically: IP address, connection data, browser type, operating system, pages viewed and visit duration.
Purposes
Responding to your enquiries, questions and complaints. Managing any business relationship that may follow. Ensuring the security and proper functioning of the Site. The Site sells nothing online and sends no newsletter. No data is used for automated prospecting.
Legal bases
Legitimate interest: responding to enquiries addressed to us and securing the Site. Pre-contractual measures: handling an enquiry that may lead to a business relationship.
Retention
Contact enquiries: three years from the last exchange. Connection data: thirteen months maximum.
Data sharing
Your data is never sold or transferred to third parties for commercial purposes. It may be processed by our technical providers (hosting, email delivery) acting on our instructions, or disclosed where required by law in response to a legal request from a competent authority.
Security
We implement appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure or alteration. As no method of transmission over the Internet is entirely secure, absolute security cannot be guaranteed.
Your rights
Under the GDPR you have rights of access, rectification, erasure, restriction of processing, portability and objection regarding your data. To exercise them: contact@ellecosmetique.com If you believe your rights have not been respected, you may lodge a complaint with the CNIL, the French data protection authority (cnil.fr).
Cookies
The Site sets no analytics, advertising or tracking cookies. Only processing strictly necessary to its operation is carried out. Any change would be documented on this page and subject to your prior consent.
Changes
This policy may be amended at any time. In the event of a substantial change, notice will be published on this page, where the most recent version is always available.
Last updated — 28 July 2026